now hiring assistant organizers
 join our team!

Frequently Asked Questions

A professional organizer helps you declutter and organize your physical space. We offer support in helping you decide what to keep and what to let go of. We also determine how you function in your space so we can organize and arrange it in a way that aligns with your needs and lifestyle. 

We create customized, efficient systems that are not only organized, but also easy to maintain. Our goal is to reduce stress, increase productivity, and create a harmonious, clutter-free environment.

Our team is available from Monday to Friday, between 9:00 am and 5:00 pm. Our sessions typically range from 4 to 8 hours, depending on the project. 

While your presence isn't necessary for the process, we may need you to be available for decision-making at key points. Typically, those key points are during decluttering, which is the first step in our process. We'll coordinate these times with you to ensure they fit into your schedule.

If clients are unable to be present for sessions, we can discuss areas they're open to condensing. Based on this, we’ll create a suggested donation pile of old or inexpensive items, such as excess kitchenware or duplicates, for their final review and approval, ensuring that they always have the final say in what stays and what goes.

During the organizing and styling phases, We will work independently and efficiently, handling the transformation of your space with care and expertise, allowing you to carry on with your day-to-day activities.

Our services are available in Jacksonville, St. Augustine, St, Johns, Palm Coast & and the surrounding NE Florida areas. We're more than happy to take on large-scale projects that involve long-distance travel. However, please note that the expenses for accommodation and transport for each organizer would be the responsibility of the client.

Our local services include 90 minutes of free travel time to and from our home base in Jacksonville. If your session requires additional travel beyond 90 minutes, there's a small charge of $50 per organizer/per day. For distances totaling over 4 hours, it's $100 per organizer/per day.

All our services are 100% confidential. At Flow and Function, we uphold a strict confidentiality policy. Our respect for your confidentiality is not just a professional necessity—it's an ethical commitment. We want you to feel secure and comfortable throughout our journey together, knowing your privacy is respected and your trust valued.

Absolutely not. As a professional organizer, my primary goal is to help you create a space that aligns with your lifestyle and functions effectively. While decluttering isn't a requirement, it is often encouraged. Think of it this way - sometimes it's a choice between having the space or the items. If your belongings are overwhelming your space, it might be necessary to let go of a certain portion of items to create room that allows the transformation to occur. This can be challenging, but it's an important part of the process.

I'm here to provide support, my best advice, and at times a little tough love to help guide you during the decluttering process and to help you recognize the freedom and peace that come from decluttering. Remember, this journey is about creating a space that reflects you, unburdened by excess.


While I do recommend specific organizational products, such as various containers and storage solutions, their purchase is not a requirement. The purpose of these products is to compartmentalize, sort, and establish lasting organizational systems, ultimately making it easier to find things and use your space effectively. 

They also improve the flow, creating a more visually pleasing and uncluttered environment. While it is encouraged, the decision to invest in organizing products is entirely up to you. My recommendations are just suggestions that, in my professional opinion, would serve you best and make the most sense for your space.

After my initial home assessment, and declutter, I will evaluate what options we can repurpose and utilize in your current space. In addition, I will then source products based on your needs and my recommendations, all in respect to your budget and desired outcomes.

We understand that life can get busy, and plans may change. If you need to reschedule or cancel your session, please let us know at least 24-48 hours in advance, so we can accommodate your needs and offer the available time to others.

In the rare case that we need to reschedule due to illness or an emergency, you'll receive a credit for that session or the option to reschedule at no extra cost. Please keep in mind that if you cancel a booked session, while rescheduling is complimentary, our services are non-refundable.

For Moving Services: We understand that moving dates can sometimes be less flexible, and unforeseen circumstances like house closing delays or contractor timelines may arise. If any changes occur, rest assured that we will adapt to the new schedule and be there to support you throughout the process. Your satisfaction and peace of mind are always our top priorities, and we are committed to providing the same level of care and attention to all our clients, no matter the project size.

take the next step with flow & function 

learn more 

book now!

or